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Working with Children Check changes August 1 2017 – Do they impact you?

Changes to the Working with Children Check Act 2005 came into effect on 1 August 2017


On 1 August 2017, a number of important amendments to the Working with Children Check Act 2005 (the Act) came into effect.

The Royal Commission into Institutional Responses to Child Sexual Abuse made several recommendations aimed at strengthening the protection children receive through Working with Children Checks. The following amendments to the Act implement these recommendations:

  1. Expand the definition of ‘direct contact’ in the Act. The definition of direct contact now includes oral, written or electronic communication as well as face-to-face and physical contact. The Act will continue to provide that a Check is not required in circumstances where the contact with a child is occasional and incidental to the work.
  2. Remove references to ‘supervision’ from the Act. This means that even if a person’s contact with children as part of their child-related work is supervised by another person, they will still need to apply for a Check.
  3. Create a new occupational category of ‘child-related work’, known as ‘kinship care’. Family members or other persons of significance caring for a placed by Child Protection under the Youth and Families Act 2005 are required to obtain a Check.
  4. Ensure that non-conviction charges (charges that have been finally dealt with other than by a conviction or finding of guilt) for serious sexual, violent or drug offences are considered as part of a Check assessment or re-assessment.
  5. Enable the Secretary to the Department of Justice and Regulation to compel the production of certain information for the purposes of compliance monitoring.

In addition, various other miscellaneous and technical amendments have been made to improve the Act’s operation and administration.

For detailed information about these changes, go to Changes to Legislation.


Need to track WWC at your location – book in a visitor management demonstration and we will show you how easy it is to manage WWC qualifications across your employees, staff, volunteers and parent helpers.

Visitor Management software integrated with Brivo Access Control

Brivo Access Control is one of the first access control systems to go cloud, what does that mean that your access control, is in the cloud? The simple answer is everything becomes easier with better access control data and easier access to access control data, more mobility and flexibility.

Imagine if you could reduce the cost of your access control system by the cost of the access control cards only, what would this cost be to your business. Technology is moving and you can now access a building with your mobile phone, no card required. This is Brivo Cloud Access Control. I have spoken to customers who pay as much as $50 per access control card, multiply this by 500 employees and this is a massive cost. I have been in buildings where the cost of lost cards annually exceeds $10,000….how many cards do you lose annually and what is the cost to your business. Many customers tell me how employees could have 3,4 or 5 cards in their desk. The employee comes in Monday and forgot the card so gets issued a temporary card. I have been in an office on Monday morning where the security team issue 50+ cards every Monday to staff who have forgotten cards. These cards have a cost and many are sitting in draws.

What if your building did not need access control cards and the associated costs?

What problems does Brivo Access Control solve for you?

  • Manage entry into your buildings remotely so when your employees forget their access cards, you can allow entry from anywhere
  • Using Brivo gives you the freedom to work where you please, while being able to run access for your business from one central location
  • Give the convenience of mobile access to your employees and customers so they can enter your sites with just their smartphone
  • Spend less time managing your security, and more time running your business

How does Brivo Access Control work with Visitor Management software? – This is a great question, why would you integrate access control with a visitor management software solution? The number one answer to this question is an evacuation report for the building that includes all employees, visitors and contractors who are currently on site. Typically access control systems do a good job with employees but visitors and contractors even if issued an access control card can be hit and miss. Integrating Brivo Access Control with Visitor, Contractor and Induction management software allows you to build out the ultimate and most accurate evacuation report for your building/s

Brivo’s mission is to provide commercial physical security solutions that are simpler and better than any other technology on the market. To us, that means making the best access control systems in the world at the lowest possible cost for our customers.

Want to know more about Brivo Access Control and Visitor Management for your building book in a demonstration below

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5 Ways to Enhance the Visitor Experience to your organisation!

1/. First impressions Count – you only get one chance to make a first impression
Avoid waiting in queue’s and sign in with a branded self-serve sign-in visitor manage kiosk. There are so many kiosk options, from a simple iPad to the all in one IQ Kiosk including a built in camera, visitor label printer and bar-code scanner.

Camden Kiosk Small

Camden Council’s knows how to impress with their branded all in one IQ Kiosk

2/. Pre-register your visitors
Allows your visitors to receive important information prior to their arrival such as; their host details (picture, mobile number), address with map, evacuation instructions, parking details, Guest Wi-fi tab and even tips for the best local coffee shop. Your visitor can now use their mobile phone to scan in at the visitor sign-in kiosk for a quick and easy sign in process using a QR code.

wolpass two

3/. Safety in knowing what’s expected of you whilst onsite
A visitor sign-in questionnaire will generally include a few questions based on what is expected from you on-site including some safety messages and procedures such as an evacuation map, any danger zones and rules ie. no smoking, no camera’s, safety gear required etc

Evacuation Points lite induction

4/. No more long waits for your host
Following your simple and fast self-serve visitor sign-in your host will be notified by email or SMS or both of your arrival. If you were asked to enter your mobile and photo capture on arrival they can now call you if they happen to be held up and also be able to identify you immediately.

5/. Visitor Confidentiality
When visiting an organisation with a manual visitor guest book all your details on on display for everyone to see; your name, your company and even your contact details. With Visitor Management Software you put your visitors privacy as top priority. Privacy can be paramount in certain fields, like legal and financial.

manual sihn in book


 If you too value your customers and visitors on-site experience and would like more information on Visitor Management Systems Book in a Free Demonstration

 For more information on Visitor Management call Time & People on 1300 800 077

Time & People announced Deputy partner of the year 2017

I was shocked to receive the partner of the year award for Deputy on the eve of xerocon 2017. At an event held for Deputy partners in Melbourne Deputy introduced Servicem8 as an integration and also announced emerging partner of the year along with partner of the year. I was extremely proud to see Time & People rewarded for many years of work with Deputy winning Partner of the year 2017. The award was presented by Kristin Harris with around 120 partners in the room including Apple. Deputy successfully assisted Qantas in 2017 now using the Deputy software


WhosOnlocation & Deputy recently completed an integration allowing employees who sign into Deputy to go automatically into WhosOnLocation for evacuation Management.

Time & People have supplied people management solutions to organisations globally to assist with the presence and compliance of visitors, contractors, and employees. Some of the recent implementations include U.K. Coca-Cola, NZ and USA. Recent customers include …..


Want to know how Time & People can assist you in your organisation with presence and compliance management, please call 1300 800 077 USA customers call 213 631 3612 or book in a 15 minute call with our booking calendar.

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Liverpool Hospital share Contractor Management statistics after implementation

South West Sydney LHN

This week we put together some numbers for Liverpool hospital, just a few months after going live with the Visitor, Contractor Management software Peter Shaheed the Business and Energy Manager  provided some pre implementation statistics on the previous systems in place which included an existing online induction system, we then placed some post implementation numbers against the pre implementation numbers..

Induction Completion Rate – Pre Implementation 45%

Post Implementation 43% for all contractors and 100% for all contractors attending the location – based on 376 Contractors where 162 have completed the Induction. The 162 that have completed the induction are the 162 who have attended the location giving a 100% success rate for contractors attending the location. Contractors are unable to sign in their presence on site unless the induction is completed since the system has gone live.

Insurances submitted Pre Implementation 30%

Post Implementation 56% based on 41 out of 73 Contractor Organisations submitting Public Liability Insurance. 100% success rate for contractors attending the location. Contractors are unable to sign in their presence on site unless the insurances are loaded in the system.

Contractors signing out
Contractors Sign-Out Pre Implementation 45%
Post Implementation 98% Based on 600 Sign-Ins, 10 of whom are still Signed-In after 24 hours

Contractors Returned keys
Pre Implementation 98%
Post Implementation 100%

Need to improve the contractor compliance at your location? Book in a demonstration

Deputy Integrates with WhosOnLocation

Deputy employee time and attendance and rostering cloud software for small business has integrated this month with WhosOnLocation to create a best of breeds solution. Deputy customers were asking for evacuation reporting and WhosOnLocation customers were asking for Time & Attendance and rostering, the integration is a perfect match.

Deputy has different styles of customers, many under 50 employees like coffee shops and retail. Deputy has been a huge hit in this market taking over the market with more than 40,000 customers globally now. Prior to Deputy most of these companies were using paper time sheets or spreadsheets, some were using facebook as a place to notify of your absence as no other low cost solution existed. Deputy has grown over the past 8 years with larger customers coming on board. Thrifty use Deputy nationally managing 8-10 staff in dozens of locations around the country. In 2017 Deputy started being used by Qantas where now more than 2000 employees have started using Deputy.

Customer who have already taken advantage of the integration include Cinerent who manage St George Open Air Cinema each year and Counsel’s Chambers Limited

Time & People provide employee, visitor & contractor presence on site and compliance software solutions to companies through Australia, New Zealand, USA, UK, , Hong Kong, Singapore and Canada. Time & People were announced partner of the year 2017 for Deputy

Start a trial of Deputy and fix your rostering issues for ever


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Chamberlain select Time & People to implement Visitor Management software at Gosford location


Chamberlain Australia provide garage doors & fittings to customers all over Australia including through Bunnings. Em initially called after they saw WhosOnLocation at another location and wanted to replace the manual process currently in place that included a short powerpoint induction manually provided to visitors and contractors. Employees from other Chamberlain locations also had to sign in their presence on site when they arrived each visit.

Replacing a manual system like this with multiple components including employee sign in and sign out is made easy with a centralised visitor management software solution. The manual power point induction is now built into the visitor kiosk, staff no longer need to manually keep track of who has and who has not completed the induction. The self serve visitor kiosk with built in visitor induction now manages the initial induction and also the renewal of the induction in the future.

After implementing the electronic visitor management system with visitor self serve kiosk to replace the manual systems that were in place we asked a few questions about how the software is going….

  • How has WhosOnLocation assisted you in your business?
    • Getting away from the paper based sign in and sign out system. Having the Ipad kiosk has made our business a bit more professional. Makes a good impression.
  • How has WhosOnLocation assisted you with your Visitor and contractor management?
    • Easier to sign in VIP guests and group visitors without having to line up. Pre-registering visitors is a huge help.
    • I have yet to get Contractor Management on board, right now just getting used to Visitor Management side of things.
    • Have yet to trial evacuation management system. We have a fire drill in the coming weeks so will see how that goes.
  • What do you like most about WhosOnLocation?
    • Friendly support staff. I do feel embarrassed sometimes calling for technical support.
    • User friendly app.
    • Helpdesk is a great tool


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Visitor Management software improves active directory database

One of the best unexpected advantages of setting up Visitor Management software is the improvements that are made to an existing active directory database. Active directory is a directory service that Microsoft developed for Windows domain networks. It is included in most Windows server operating systems as set of processes and services. Initially Active Directory was only in charge of centralized domain management. In English for the purpose of visitor management active directory includes a list of all the employees in the company with email address and contact number.

When a customer sets up the visitor management software if you have more than 80 employees generally you are using active directory or a program similar. One of the reasons you will use active directory is to have your centralized employee list.

Recent examples of what can happen with your active directory database when you start using visitor management software and you want to sync with AD

1/ One customer pulled 40,000 records into one location not realizing the active directory database had not been segmented into employees at each location, with hundreds of locations all 40,000 employees were loaded into one location. For this customer we had to delete all of the data and load employees for each location manually until the active directory database was set up correctly for the purpose of sharing with other solutions.

2/ The active directory database gets updated as it had not been updated for a long time, this is the most common benefit of wanting to start using a visitor management software solution and syncing with active directory.

Implementing a visitor management system will improve your active directory database.

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iPad visitor management – which system is right for me?

There are literally hundreds of iPad visitor management software solutions globally now, what makes one different from the rest? If you thought they were all the same well you could be correct for a moment until you took a look under the hood.

While so many iPad visitor management systems have hit the market the key thing missing from 90% of the systems is customer communication. It is very true you only get what you pay for and this applies to visitor management software today.

iPad visitor management Apps on the app store which one should I choose?

Searching out the apps on the app store all but a couple have not had updates since before 2016, in other words nothing new has been added to the app since before 2016, this is an instant indicator the software has not been improved upon since the last update back in 2016.

The big three that I can see are WhosOnLocation, Sine and Envoy, all current and all very modern solutions. The majority of the remainder of the iPad visitor management apps are either to old, to complex to operate or have not been updated in 2017. Visitor Management is a growth market, it is not possible to be listening to customers and not be creating a better product, creating a better product means your product must have some updates, updates mean you are listening to your customer needs.

Where are the servers stored?

This question comes up a lot…WhosOnLocation has servers in each country, if you are in Australia your data stays in Australia, if you are based in USA your data will stay in USA. If you are a truly global company and want a centralised data base of all you locations globally then you will select which country you want your data stored. Some customers need Australian data stored in Australia and UK data stored in the UK. Each company will have their own policies. Some visitor management systems only store data in USA and this can be an issue if you are a government or private company and your policy is your data is not to leave the shores of the country you are based.

So what is under the hood?

All three visitor management software products mentioned do an awesome job of Visitor Management, if this is all you need then any of the three will satisfy depending on your visitor management needs, for example you may have a lot of groups come through, some systems do a great job of group management where some have not even thought about groups.

What if I want more?

WhosOnLocation is the standout for giving you more functionality, more bang for your buck. Longevity in the market is what has separated WhosOnLocation from other solutions on the market especially those solutions that only work on an iPad or that have been invented in the last 5 years. WhosOnLocation is the only visitor management iPad app that comes with an evacuation app, the rest simply run evacuation reports.  Contractor Management is another area that WhosOnLocation stands out in, if you need contractor management as part of your visitor management system you need WhosOnLocation.

Need to engage contractors, no iPad app solution from the app store is going to satisfy your hunger for compliance, inductions, qualifications, asset management and more.

So what do visitor management systems cost?

At the time of writing WhosOnLocation starts at $49 per month, Sine starts at $59 per month and Envoy starts at $99 per month

Time & People will show WhosOnLocation Visitor Contractor Management software at the Safety in Action Melbourne Trade Show & Safety Conference – 5-6 September

Safety in Action Melbourne Trade
Show & Safety Conference

Tuesday 5 September
10am – 6pm
Wednesday 6 September
10am – 4pm

Melbourne Convention & Exhibition Centre

Stand No.: F4

Ask for Peter Morrissey and mention this blog to get included onsite training.

Company Profile:
Time & People provide compliance management software to assist companies manage the Compliance & Safety of visitors – contractors and employees across your location/s. Modules include – visitor – contractor – induction – qualifications – key management – evacuation and much more. Come to the stand for a live demonstration.

Register your attendance here

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