Visitor Management On Demand

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Tracking licences, qualifications and certification compliance

We do not have a day go by now where a customer is asking about tracking some sort of license, qualification or certification. Whosonlocation visitor,, contractor management software makes it really easy to manage licenses, qualifications and certifications. There are many systems on the market today to help manage licenses qualifications and certifications however very few connect the expiry of the licence, qualification or certification to the person attending a location.

Some really common examples to share that we hear are still tracked manually include….

  1. Tracking working with children qualification expiry dates for contractors and volunteers into a school
  2. Tracking drivers licence for workers who need a drivers license as part of their daily working routine
  3. Tracking first-aid  expiry dates to make sure that all the first aiders our current.
  4. Tracking the exploration of a forklift license

Imagine a world where licenses, qualifications, certifications and inductions were managed electronically!! How much would this help you


I remember writing about qualifications over one year ago when one of our corporate customers who was using our visitor management software at head office explained the situation where there were thousands of certifications that needed to be tracked. These certifications were tracked manually in the spreadsheet. You can read the story here.

The receptionist in this story got a promotion and moved out of the reception position after introducing the electronic tracking of the certifications.

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Visitor contractor induction compliance for aged care – How can this help you?

Aged care facilities have really taken off over the past 6 months where interest is very strong to replace archaic manual time consuming systems to manage visitors and contractors including inductions and insurances that are set up in a very decentralized way.  Many hours are wasted every week trying to maintain a manual visitor management system that in many cases also includes contractor management.

Recent discussions with Aged care facilities included not only discussions about visitors and contractors and the compliance of these people attending the location but has also included discussions about residents presence on site including many questions around the resident signing out there presence when they leave location for a true evacuation report.

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A lot of what Aged Care requires is very similar to hospitals who are using WhosOnLocation Visitor, Contractor & Induction Management software like RPA, Concord Hospital, Liverpool Hospital, Canterbury Hospital,  Gold Coast Private Hospital and more, hospitals have a strong need to manage contractors and the compliance of the contractors including inductions as well as keys and access control cards.

How can Visitor, Contractor and Induction Management software help aged care facilities?

Visitors – having visitors sign in and out their presence on site gives you an instant electronic record of who has been on location. At the same time a visitor signs in there presence you can set a short induction explaining your expectations of the visitors while on site, for example no smoking.

Contractors – need to sign in and out there presence on site, need compliance completed in the way of insurances and qualifications as well as inductions. Induction_Expired

Employees – Can also sign in and out there presence on and off site if not already signing into a time and attendance system like Kronos or Deputy. Time and attendance data could be integrated into the visitor, contractor management software.

Residents – we are being asked a lot about the residents signing out there presence when they leave and signing in again when they return, every one I have spoken to is doing this now in a manual book and likes the idea of having this data electronic and more readily available.

What Visitor Contractor Modules could help Aged Care and why?

Visitor Management Module – will allow for the electronic reporting on visitors who have visited your location. Visitors can include family of residents as well as regular visitors

Contractor Management Module – will help you centralize insurance details, qualifications and inductions for your suppliers, even more powerful when you have multiple locations.

Asset Management – throw out the manual paper key management book and use this module to manage the issuance of any item you give to a person you expect to be returned.

Evacuation Management – give your fire wardens the control they need in the event of an emergency, this module is designed for fire wardens.

Induction Management – build employee and contractor inductions online for people to complete away from the location or onsite when they arrive.

Contractor Portal – Give your suppliers access so they can complete the pre-qualification process including upload insurances and workers for you – Admin staff will love this module

There is so much more the software can do to assist you at your location – Register for a demonstration to see more book a demo - Agec care contractor management


All this research got me thinking about how I could assist my mother in the future so I dug a little deeper for some great links that will help you if you are looking for an aged care facility for your parents or family members.

Aged Care providers include Hardi Aged Care, Adventist Aged Care, Amana Living, ACSSAG Japara Healthcare, Baptist care NSW & ACT, BlueCross, Bupa Aged care, Churches of Christ Care, Freedom Aged Care, Hall & Prior Aged Care, Juniper, Opal Aged Care, Regis Aged Care, Souther Cross Care and hundreds more

You can check on vacancies with this great website –

You can also see a list of Aged Care providers here  –



Induction Compliance – How can I get employees and contractors to complete inductions?

We have written about this subject a lot over the past 8 years. It is now easier than ever before to have employees and contractors complete inductions for compliance. Historically and still today inductions are completed on paper, that is you sit down at a desk and complete the induction handed to you by reading the content and completing the questions connected to the information you have read and then you do it all again in 11 months time as the renewals start to occur.

A recent collection of over 40 schools shared how they complete over 4000 manual inductions every year while many customers in a wide range of industries share the time & resources allocated to managing the induction process with us each week.

How much time would you save if the inductions could be completed online without your presence?

What are the three ways an employee or contractor can complete an induction?

  1. Send an email – complete the induction online on or off site by completing the induction with your email address
  2. Set up a contractor kiosk – Set up a dedicated induction kiosk that will allow a contractor or employee to complete the induction at a PC onsite.
  3. Send a text message – allowing the induction to be completed by smart device.

Which method is best for your location?

I will details some examples below of how companies use the induction module now. Often the method can be determined by the way the induction is built and the length of time it takes to complete You can read more about how long an induction should be here

Royal Prince Alfred hospital – selected Time & People to implement the induction module to replace an existing system in place not connected with the sign in and sign out process. Connecting the induction with the sign in and sign out process on site gave added functionality of non compliance triggers being fired should a person sign in and the induction had expired. RPA had existing dedicated computers available for the contractor to sit down and complete the induction before signing in.

Gateway Motorway – had to save time on the induction process, when first making the inquiry 3-4 years ago one of the main goals was to give back some time to operational staff who were spending 50 percent of the working week taking people through manual inductions. Along came online inductions and dozens of hours saved monthly with all inductions that can be completed off site completed before the contractor arrives on site.

Mobile phone inductions simply give you more flexibility when a person turns up and has not completed the online induction you asked them to complete, while standing there you can send an invite to the smart phone for the induction to be completed on the phone before they commence work.

You are in full control – are you ready to save time with your current induction process?

Book in a demonstration or contact us for further details


McCormack Foods expand WhosOnLocation Visitor Contractor Management software into Gourmet Garden location on Sunshine Coast

McCormack Foods first started using WhosOnLocation Visitor Management software to manage visitors and contractors in Melbourne in 2016. Quickly expanding to multiple locations. The purchase of Gourmet Garden in 2016 by McCormack Foods added another location that needed to also include the Visitor Contractor Management software. Expanding the software out to multiple locations provides centralised compliance data on visitors and contractors that can be viewed locally at the location or globally across the country or the globe.

There will not be to many kitchens that do not have a McCormack Foods product in the cupboard. I know my cupboard has many McCormack Foods products.

Gourmet Garden is based on the Sunshine Coast of QLD and is one of the fastest developing areas of Australia. I found a recent article that referred to the growth…

The Sunshine Coast is one of the largest and fastest growing regional economies in Australia, with business opportunities emerging in every industry, especially food and agribusiness.

On the Sunshine Coast, food and agribusiness is a $670 million industry with a wide range of outputs, from seafood and strawberries to plant nurseries and dairy. The region is a foodie’s haven, with over 400 food tourism operators and an abundance of annual food festivals drawing visitors from across the world.

One of Australia’s leading demographers, Bernard Salt, has tipped the region’s population to grow from about 350,000 today to about 550,000 by 2040. Currently the greater Sunshine Coast region has a catchment of around 800,000 people, with strong population growth predicted.

According to Salt, the Sunshine Coast is being ‘activated’ by investments in infrastructure like an expanded airport, which will see it become as connected to Asian markets as it is to the rest of the country.

The agribusiness industry is one of the seven high value industries that is playing a pivotal role in building and shaping the Sunshine Coast economy.