Visitor Management On Demand

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iPad visitor management – which system is right for me?

There are literally hundreds of iPad visitor management software solutions globally now, what makes one different from the rest? If you thought they were all the same well you could be correct for a moment until you took a look under the hood.

While so many iPad visitor management systems have hit the market the key thing missing from 90% of the systems is customer communication. It is very true you only get what you pay for and this applies to visitor management software today.

iPad visitor management Apps on the app store which one should I choose?

Searching out the apps on the app store all but a couple have not had updates since before 2016, in other words nothing new has been added to the app since before 2016, this is an instant indicator the software has not been improved upon since the last update back in 2016.

The big three that I can see are WhosOnLocation, Sine and Envoy, all current and all very modern solutions. The majority of the remainder of the iPad visitor management apps are either to old, to complex to operate or have not been updated in 2017. Visitor Management is a growth market, it is not possible to be listening to customers and not be creating a better product, creating a better product means your product must have some updates, updates mean you are listening to your customer needs.

Where are the servers stored?

This question comes up a lot…WhosOnLocation has servers in each country, if you are in Australia your data stays in Australia, if you are based in USA your data will stay in USA. If you are a truly global company and want a centralised data base of all you locations globally then you will select which country you want your data stored. Some customers need Australian data stored in Australia and UK data stored in the UK. Each company will have their own policies. Some visitor management systems only store data in USA and this can be an issue if you are a government or private company and your policy is your data is not to leave the shores of the country you are based.

So what is under the hood?

All three visitor management software products mentioned do an awesome job of Visitor Management, if this is all you need then any of the three will satisfy depending on your visitor management needs, for example you may have a lot of groups come through, some systems do a great job of group management where some have not even thought about groups.

What if I want more?

WhosOnLocation is the standout for giving you more functionality, more bang for your buck. Longevity in the market is what has separated WhosOnLocation from other solutions on the market especially those solutions that only work on an iPad or that have been invented in the last 5 years. WhosOnLocation is the only visitor management iPad app that comes with an evacuation app, the rest simply run evacuation reports.  Contractor Management is another area that WhosOnLocation stands out in, if you need contractor management as part of your visitor management system you need WhosOnLocation.

Need to engage contractors, no iPad app solution from the app store is going to satisfy your hunger for compliance, inductions, qualifications, asset management and more.

So what do visitor management systems cost?

At the time of writing WhosOnLocation starts at $49 per month, Sine starts at $59 per month and Envoy starts at $99 per month

Time & People will show WhosOnLocation Visitor Contractor Management software at the Safety in Action Melbourne Trade Show & Safety Conference – 5-6 September

Safety in Action Melbourne Trade
Show & Safety Conference

Tuesday 5 September
10am – 6pm
Wednesday 6 September
10am – 4pm

Melbourne Convention & Exhibition Centre

Stand No.: F4

Ask for Peter Morrissey and mention this blog to get included onsite training.

Company Profile:
Time & People provide compliance management software to assist companies manage the Compliance & Safety of visitors – contractors and employees across your location/s. Modules include – visitor – contractor – induction – qualifications – key management – evacuation and much more. Come to the stand for a live demonstration.

Register your attendance here

George Weston Foods expand WhosOnLocation Visitor, Contractor, Induction management to Tip Top Charmhaven

George Weston Foods originally started using WhosOnLocation Visitor, Contractor and Induction Management software on several AB Mauri locations in 2015, now called Mauri ANZ. This week the Tip Top brand from George Weston Foods has selected WhosOnLocation Visitor, Contractor and Induction management software starting with the Charmhaven location on the central coast of NSW.

Key for the selection of WhosOnLocation was not only the ability to assist with the presence on site of visitors and contractors but also the need for a detailed induction management module allowing for inductions to be built and managed by Tip Top staff. Inductions are required for all visitors and contractors upon entering the location.

Tip Top produce 7.8 million loaves of bread every week and 338,000 cake pieces. Famous brands include Sunblest, 9 Grain, English Muffins and Golden Crumpets. George Weston Foods also own Don KRC and Jasol.

This is a full circle story for myself after working for Tip Top many years ago including at the Gateshead location near Newcastle in 1989 when the Newcastle Earthquake struck on December 28. I also as a 16 year old worked for my father at Kelly Bakery in Orange. The picture below is after an oven break down and repair where over 72 hours all the trays of the bread oven had to be removed and the chain replaced.


I was also lucky enough to be involved in the invention of the square crumpet through Golden Crumpets in Newcastle at Broadmeadow

Book in a demonstration and see how WhosOnLocation Visitor, Contractor and Induction Management software can assist you in your business.

Byrnecut Group expand WhosOnLocation Visitor Management software to Pinjarra location

Byrnecut is an internationally renowed specialist underground mining contractor offering a unique range of services and depth of experience.

After initially setting up WhosOnLocation Visitor Management software to manage the reception area at head office with around 250 employees Byrnecut last week added another location with around 30 employees. the new location also has manufacturing on site and also requires inductions

Need to improve your front end office book in a demonstration with me –

Prefer to start a 30 day trial, no problem register here

What is wrong with background checks when using visitor management software?

What is wrong with background checks when using visitor management software?

Background checks have become increasingly popular with visitor management software. Most prominent over the past 5 years has been the option to use software that will check a sex offenders list when every person signs into your location. In 2012 there were approximately 747,000 sex offenders in USA. How good would that be if you could check the name of the visitor signing in against the list of 747,000 names and stop known sex offenders from entering your school.

What is wrong with this scenario?

when a person signs into a visitor management kiosk they must answer any questions presented as part of the sign in process, imagine how many questions you would need to ask to narrow down to make a match of one person on a list of 747,000 names. Should we ask a person signing in on a visitor kiosk there birth date? Would you be happy giving your birth date to sign into a building? An easy way around asking for a birth date is to  ask fro a drivers licence to be scanned and then you can get a birth date without asking for a birth date.

How many of the 747,000 registered sex offenders in USA would give up their drivers licence to enter a building? How many would say I don’t have a drivers licence? There is nothing wrong with not having a drivers licence.

So here is the real problem…

A known sex offender walking into a building that asks for a drivers licence can say “I do not have a drivers licence” Who is going to argue with that…now the registered sex offender must enter his name into the visitor management kiosk, lets say his name is James Smith (made up name) the first thing that will happen is the name James Smith will be checked against 747,000 registered sex offenders and what if there are 2 people on the registered sex offenders list called James Smith? More importantly what if the person standing in front of you is not one of those 2 registered sex offenders….you can start to see how this can get very difficult. Often it will be an admin or reception staff member who will have to deal with this situation.

Now Sally (the receptionist) must tell James Smith standing in front of her as the signed in visitor that he has just been flagged on a sex offenders list…BUT Sally does not know if this is correct or not, Sally only knows that James Smith signed in and the registered sex offenders list with 747,000 names on it in 2012 has 2 James Smith on the list…..very awkward for the receptionist Sally

Watch lists will work exactly the same, the issue is if you create a watch list for a name James Smith because you want to exclude James Smith from coming into your building for what ever reason then you need to build more of a profile than just the name of the person. For example what if you knew the persons email address, that would be good now you can add an email address to the profile of James Smith. Problem is now you need to ask every person signing in to enter their email address so you can manage your watch list of a couple of names, this is certainly mass inconvenience for the majority for a couple of people.

What is another solution?  What is a better answer?

The reality is when a visitor signs in they are always hosted, rarely today visitors can walk freely around a location, if you think you could have issues at your location it may be easier, less intrusive and more personal to host every visitor on site :)

Book in a demonstration with me and see how visitor management software can help your building