Visitor Management On Demand

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Air, Sea, Road & Rail select Time & People to implement Visitor, Contractor management software.

It is amazing how your customers collect together over a period of time, with a recent look over the existing Time & People customer base I discovered a great story about customers from Air, Sea, Road & Rail and I could not leave out Turf. Each of these customers have looked for Time & People to implement visitor management software to replace a visitor management book or visitor, contractor management software to manage the presence of visitors and contractors across one or many locations including employees inductions are another popular module. Each business and each location has the ability to set up the structure they need to manage the presence and compliance of people coming onto their locations along with evacuation management and detailed reporting.

Each of these companies are moving people and product, if I had to collectively put them into one industry category we could call it the Transport Industry.



1280px-QantasLink_logo.svg    alice springs airport        Darwin Airport      Virgin_Australia_logo.svg



dcns            spirit of tasmania



dhl     toll_group_logo      tnt_logo_3557       altus_logistics       couriers pleasee      yusen  jaguar-land-rover




downer logo        level crossing           metro-logo             UGL-Logo





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Deputy Integrates with WhosOnLocation

Deputy employee time and attendance and rostering cloud software for small business has integrated this month with WhosOnLocation to create a best of breeds solution. Deputy customers were asking for evacuation reporting and WhosOnLocation customers were asking for Time & Attendance and rostering, the integration is a perfect match.

Deputy has different styles of customers, many under 50 employees like coffee shops and retail. Deputy has been a huge hit in this market taking over the market with more than 40,000 customers globally now. Prior to Deputy most of these companies were using paper time sheets or spreadsheets, some were using facebook as a place to notify of your absence as no other low cost solution existed. Deputy has grown over the past 8 years with larger customers coming on board. Thrifty use Deputy nationally managing 8-10 staff in dozens of locations around the country. In 2017 Deputy started being used by Qantas where now more than 2000 employees have started using Deputy.

Customer who have already taken advantage of the integration include Cinerent who manage St George Open Air Cinema each year and Counsel’s Chambers Limited

Time & People provide employee, visitor & contractor presence on site and compliance software solutions to companies through Australia, New Zealand, USA, UK, , Hong Kong, Singapore and Canada. Time & People were announced partner of the year 2017 for Deputy

Start a trial of Deputy and fix your rostering issues for ever


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Chamberlain select Time & People to implement Visitor Management software at Gosford location


Chamberlain Australia provide garage doors & fittings to customers all over Australia including through Bunnings. Em initially called after they saw WhosOnLocation at another location and wanted to replace the manual process currently in place that included a short powerpoint induction manually provided to visitors and contractors. Employees from other Chamberlain locations also had to sign in their presence on site when they arrived each visit.

Replacing a manual system like this with multiple components including employee sign in and sign out is made easy with a centralised visitor management software solution. The manual power point induction is now built into the visitor kiosk, staff no longer need to manually keep track of who has and who has not completed the induction. The self serve visitor kiosk with built in visitor induction now manages the initial induction and also the renewal of the induction in the future.

After implementing the electronic visitor management system with visitor self serve kiosk to replace the manual systems that were in place we asked a few questions about how the software is going….

  • How has WhosOnLocation assisted you in your business?
    • Getting away from the paper based sign in and sign out system. Having the Ipad kiosk has made our business a bit more professional. Makes a good impression.
  • How has WhosOnLocation assisted you with your Visitor and contractor management?
    • Easier to sign in VIP guests and group visitors without having to line up. Pre-registering visitors is a huge help.
    • I have yet to get Contractor Management on board, right now just getting used to Visitor Management side of things.
    • Have yet to trial evacuation management system. We have a fire drill in the coming weeks so will see how that goes.
  • What do you like most about WhosOnLocation?
    • Friendly support staff. I do feel embarrassed sometimes calling for technical support.
    • User friendly app.
    • Helpdesk is a great tool


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WhosOnLocation Visitor Management – new features

The list of new features over the past 6 months is now amazingly long and over the past 8 years continues to see WhosOnLocation as a leader globally in the management of people presence in your building/s. Visitor Management in many instances is called upon when a building initially wants to replace a visitor book. Unknown to the management team of each building that looks to replace the visitor book is the depth of what can be done with Visitor Management software today.

WhosOnLocation Visitor Management software includes key modules that allow a company to manage much more than replacing the visitor books.

Visitor Management – replace your visitor management books
Pre Register visitors in advance – using your outlook or google calendar
Evacuation Management – Give your fire wardens the tools they can use
Contractor Management – Manage your suppliers from on-boarding to compliance including insurances, qualifications and more.
Asset Management – many buildings need to manage assets they issue to people and expect to be returned like keys
Photo ID cards – produce photo ID cards for employees and contractors that can be used to tap in and tap out your presence in one or across many buildings nationally or globally
Induction Management – Set up and manage unlimited online inductions for your employees and contractors.
Reports – What many companies want and need to manage the big data collected from thousands of transactions in your building/s

Book in a 50 minute demonstration or a 15 minute call or Start a 30 day trial

Printing Photo ID Cards for employee & Contractors

WhosOnLocation visitor, contractor and induction management software is a database of all your employees and contractors as well as visitors to your location. Customers ask can we allow employees and contractors to sign in quickly, especially the regular contractors. The answer has always been yes, we can assign a token barcode or chipped card against the profile of the employee or contractor so they can tap in and tap out.

Now we can build a Photo ID card template in WhosOnLocation allowing you to build a templatge to print plastic Photo ID Cards. Once printed the card can be used to identify the employee or contractor as well as allow them to scan in and out at any self serve kiosk connected to the account globally.

Photo ID card printing Template
WhosOnLocation gives you the ability to build an ID card template so you can print plastic Photo ID cards for your employees and contractors. Information in the database is used to populate the Photo ID card including
  • Company Logo
  • Person”s name
  • Persons Photo
  • Name of their organisation
  • Token ID Number
  • Date Token issued
  • Date Token expires
  • Barcode (for scanning in and out)
  • QR Code ( for scanning in and out)
  • Tag Name

There are two hardware requirements to print ID Cards, the correct cards to print on and a compatible printer.


CR80 Cards

We have made our ID Cards available to be printed on the most common sized ID Cards used world-wide, CR80cards. The dimensions for this card size are 2.13″ x 3.38″ (54mm x 86mm), the size of a standard credit card.

CR80 Cards are plastic or PVC cards which are used to create permanent or semi-permanent ID Cards.

Compatible Printers

Because the CR80 card is so commonly used, it is compatible with most ID Card Printers. These printers are different from the standard label printer used to print paper badge passes for visitors and service providers.

ID Card printers print on plastic or PVC cards and often have the ability to print in color. If you’re not sure whether your printer can print on CR80 cards, we recommend contacting your hardware vendor or looking up the specifications online.

You can print one or many ID cards for your employees and contractors

Start a 30 day trial of WhosOnLocation today

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Tracking licences, qualifications and certification compliance

We do not have a day go by now where a customer is asking about tracking some sort of license, qualification or certification. Whosonlocation visitor,, contractor management software makes it really easy to manage licenses, qualifications and certifications. There are many systems on the market today to help manage licenses qualifications and certifications however very few connect the expiry of the licence, qualification or certification to the person attending a location.

Some really common examples to share that we hear are still tracked manually include….

  1. Tracking working with children qualification expiry dates for contractors and volunteers into a school
  2. Tracking drivers licence for workers who need a drivers license as part of their daily working routine
  3. Tracking first-aid  expiry dates to make sure that all the first aiders our current.
  4. Tracking the exploration of a forklift license

Imagine a world where licenses, qualifications, certifications and inductions were managed electronically!! How much would this help you


I remember writing about qualifications over one year ago when one of our corporate customers who was using our visitor management software at head office explained the situation where there were thousands of certifications that needed to be tracked. These certifications were tracked manually in the spreadsheet. You can read the story here.

The receptionist in this story got a promotion and moved out of the reception position after introducing the electronic tracking of the certifications.

Do you need compliance in your business? Sign up for a 30 day trial ….

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Visitor contractor induction compliance for aged care – How can this help you?

Aged care facilities have really taken off over the past 6 months where interest is very strong to replace archaic manual time consuming systems to manage visitors and contractors including inductions and insurances that are set up in a very decentralized way.  Many hours are wasted every week trying to maintain a manual visitor management system that in many cases also includes contractor management.

Recent discussions with Aged care facilities included not only discussions about visitors and contractors and the compliance of these people attending the location but has also included discussions about residents presence on site including many questions around the resident signing out there presence when they leave location for a true evacuation report.

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A lot of what Aged Care requires is very similar to hospitals who are using WhosOnLocation Visitor, Contractor & Induction Management software like RPA, Concord Hospital, Liverpool Hospital, Canterbury Hospital,  Gold Coast Private Hospital and more, hospitals have a strong need to manage contractors and the compliance of the contractors including inductions as well as keys and access control cards.

How can Visitor, Contractor and Induction Management software help aged care facilities?

Visitors – having visitors sign in and out their presence on site gives you an instant electronic record of who has been on location. At the same time a visitor signs in there presence you can set a short induction explaining your expectations of the visitors while on site, for example no smoking.

Contractors – need to sign in and out there presence on site, need compliance completed in the way of insurances and qualifications as well as inductions. Induction_Expired

Employees – Can also sign in and out there presence on and off site if not already signing into a time and attendance system like Kronos or Deputy. Time and attendance data could be integrated into the visitor, contractor management software.

Residents – we are being asked a lot about the residents signing out there presence when they leave and signing in again when they return, every one I have spoken to is doing this now in a manual book and likes the idea of having this data electronic and more readily available.

What Visitor Contractor Modules could help Aged Care and why?

Visitor Management Module – will allow for the electronic reporting on visitors who have visited your location. Visitors can include family of residents as well as regular visitors

Contractor Management Module – will help you centralize insurance details, qualifications and inductions for your suppliers, even more powerful when you have multiple locations.

Asset Management – throw out the manual paper key management book and use this module to manage the issuance of any item you give to a person you expect to be returned.

Evacuation Management – give your fire wardens the control they need in the event of an emergency, this module is designed for fire wardens.

Induction Management – build employee and contractor inductions online for people to complete away from the location or onsite when they arrive.

Contractor Portal – Give your suppliers access so they can complete the pre-qualification process including upload insurances and workers for you – Admin staff will love this module

There is so much more the software can do to assist you at your location – Register for a demonstration to see more book a demo - Agec care contractor management


All this research got me thinking about how I could assist my mother in the future so I dug a little deeper for some great links that will help you if you are looking for an aged care facility for your parents or family members.

Aged Care providers include Hardi Aged Care, Adventist Aged Care, Amana Living, ACSSAG Japara Healthcare, Baptist care NSW & ACT, BlueCross, Bupa Aged care, Churches of Christ Care, Freedom Aged Care, Hall & Prior Aged Care, Juniper, Opal Aged Care, Regis Aged Care, Souther Cross Care and hundreds more

You can check on vacancies with this great website –

You can also see a list of Aged Care providers here  –



Induction Compliance – How can I get employees and contractors to complete inductions?

We have written about this subject a lot over the past 8 years. It is now easier than ever before to have employees and contractors complete inductions for compliance. Historically and still today inductions are completed on paper, that is you sit down at a desk and complete the induction handed to you by reading the content and completing the questions connected to the information you have read and then you do it all again in 11 months time as the renewals start to occur.

A recent collection of over 40 schools shared how they complete over 4000 manual inductions every year while many customers in a wide range of industries share the time & resources allocated to managing the induction process with us each week.

How much time would you save if the inductions could be completed online without your presence?

What are the three ways an employee or contractor can complete an induction?

  1. Send an email – complete the induction online on or off site by completing the induction with your email address
  2. Set up a contractor kiosk – Set up a dedicated induction kiosk that will allow a contractor or employee to complete the induction at a PC onsite.
  3. Send a text message – allowing the induction to be completed by smart device.

Which method is best for your location?

I will details some examples below of how companies use the induction module now. Often the method can be determined by the way the induction is built and the length of time it takes to complete You can read more about how long an induction should be here

Royal Prince Alfred hospital – selected Time & People to implement the induction module to replace an existing system in place not connected with the sign in and sign out process. Connecting the induction with the sign in and sign out process on site gave added functionality of non compliance triggers being fired should a person sign in and the induction had expired. RPA had existing dedicated computers available for the contractor to sit down and complete the induction before signing in.

Gateway Motorway – had to save time on the induction process, when first making the inquiry 3-4 years ago one of the main goals was to give back some time to operational staff who were spending 50 percent of the working week taking people through manual inductions. Along came online inductions and dozens of hours saved monthly with all inductions that can be completed off site completed before the contractor arrives on site.

Mobile phone inductions simply give you more flexibility when a person turns up and has not completed the online induction you asked them to complete, while standing there you can send an invite to the smart phone for the induction to be completed on the phone before they commence work.

You are in full control – are you ready to save time with your current induction process?

Book in a demonstration or contact us for further details


What reports can a visitor management system help my school, college or university with?

What reports will help you?

Sticking with the theme of Schools, colleges and universities being grouped into 4 sections based on the number of students attending.. ….

Small – Small schools include schools with up to 800 students – typically these numbers represent a primary school

Medium – Medium schools cover 800 to 1500 students – mostly middle and high school

Large – Large schools include schools that include K1 to year 12 some include on site boarding. Student numbers can be as low as 1500 and as high as 3000

Colleges and Universities – Can include small boutique universities or colleges with as few as 3000 students but often go up to as many as 20,000 + students.

I will outline the top # reports schools, colleges and universities are using visitor management software



  • Visitor reports
  • Evacuation report
  • Casual teacher sign in/out weekly report
  • Casual ongoing contractors like music teachers report
  • Asset reports – key issuance
  • Historical report on who has been on site.


  • Visitor reports
  • Evacuation report
  • Casual teacher sign in/out weekly report
  • Casual ongoing contractors like music teachers report
  • Casual teachers inductions at kiosk
  • Asset reports – key issuance
  • Historical report on who has been on site.


  • Visitor reports
  • Contractor reports
  • Contractor compliance reports
  • Contractor induction reports
  • Evacuation report
  • Casual teacher sign in/out weekly report
  • Casual ongoing contractors like music teachers report
  • Casual teachers inductions at kiosk
  • Historical report on who has been on site.
  • Asset reports – key issuance
  • Asset report – Pooled vehicle management
  • Teachers online induction reports

Colleges and Universities

  • Visitor reports
  • Contractor reports
  • Contractor compliance reports
  • Contractor induction reports
  • Evacuation report
  • Casual teacher sign in/out weekly report
  • Casual ongoing contractors like music teachers report
  • Historical report on who has been on site.
  • Asset reports – key issuance
  • Asset report – Pooled vehicle management
  • Asset reports
  • Teachers online induction reports

Liebherr USA selects Time & People to expand Visitor, Contractor and Induction Management Software into USA

Liebherr Australia selected Time & People to provide Visitor, Contractor and Induction management software across all Liebherr locations in Australia in 2014.

Liebherr Australia head office in Adelaide earlier this year had a site visit from management based out of Houston Texas and effectively they said we want what they have! Liebherr Australia are using WhosOnLocation Visitor, Contractor and Induction management software to assist with the compliance of employees, visitors and contractors across Australia on every location.

In 2016 Time & People have assisted Liebherr USA to implement locations across USA.

Carly Spong National HSE Advisor Finance and Administration has a strong focus on compliance and was part of the team that selected Time & People to provide WhosOnLocation Visitor Contractor and Induction Management Software in 2014. Going forward Carly was made responsible for the implementation of all locations across Australia and has been heavily involved in centralising the companies compliance including inductions with the help of WhosOnLocation Visitor Contractor and Induction Management Software.

More about Liebherr

The invention of the tower crane is synonymous with the birth of the Liebherr company. Within the first decade, the small construction firm develops into a well-established manufacturer of construction machinery and many other technologically sophisticated products.

Established as a company in Germany in 1949, Liebherr commissions the first factory abroad in the 1950s. To gain a foothold in the British and North American market, the company builds a production site in Killarney, Ireland. Initially, tower cranes are built here, followed later by container cranes, shipyard cranes and special cranes. In South Africa in the 1960s, the first company outside Europe is founded. Hans Liebherr sets the tracks for the international direction of the Group.

In 1970, Liebherr takes root on the American continent. Service as well as the proximity to local customers are important to Hans Liebherr and subsequently Liebherr-America Inc. is founded in Newport News, Virginia. The company supplies the North American market with hydraulic excavators, crawlers and wheel loaders and, in addition, represents the following areas: machine tools, material handling and aeronautical equipment.

Liebherr-Australia Pty. Ltd. was first incorporated as a company in 1981 and shortly after this time the new head office complex in Adelaide (South Australia) was built. Since then the company has expanded considerably with offices throughout the country. Today Liebherr-Australia Pty. Ltd. sells and supports a range of Liebherr products in Australia and New Zealand including mobile and crawler cranes, offshore cranes, deep foundation machines as well as earthmoving and mining equipment.

The Liebherr Group has grown steadily in over sixty years of corporate history. Long-term investments, organic growth and strategic enhancements to the product program have proven to be significant factors for success. Positions in traditional markets have been secured and new growth markets around the world have been tapped into. As an international group of companies, Liebherr embraces future challenges, yet remains faithful to its trusted principles as a family-run business.

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