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Darwin International Airport selects Time & People to supply Visitor, Contractor and Induction Management solution

Continuing with our series promoting customers from 2014 and 2015.

Darwin International Airport selected WhosOnLocation Visitor, Contractor and Induction Management cloud based software over several competing companies in May 2014

Darwin International Airport needed to manage the compliance of visitors and contractors onto the Darwin location. Included with the solution are a number of wall mounted self-serve kiosk’s allowing groups of employees and contractors to sign in and out as they arrive and leave the location providing all compliance has been met. The contractor kiosks are placed strategically around the airport giving access to all contractors as they arrive at the location.

10 inch kiosk


Special Request

While the requirements for Darwin International Airport were all met out of the box not long after starting to use the software we were asked if we could create a live feed that could be broadcast onto several large tv screens showing the status of any contractor currently on site including the total hours and minutes the contractor had been on site.

What are the key drivers for moving electronic?

When asked what were the key drivers to going electronic Krystal said we needed to be able to track contractors time on site more efficiently than we had been doing with the manual paper system, Krystal went on to say the manual paper based system was virtually impossible to use efficiently. When asked what Krystal liked most about the software Krystal explained she liked the ease of use for contractors, and the flexibility with all the different options available for use. Krystal also mentioned the help desk support is very prompt.

About Darwin International Airport

Airport Development Group (ADG) acquired a lease for the three Northern Territory Airports (comprising Darwin International Airport, Alice Springs Airport and Tennant Creek Airport) from the Commonwealth Government with a commencement date of 10 June 1998 and total consideration in the order of $110 million.

In our direct airport companies, we employ over 80 full-time employees and contract many other personnel to provide key airport services. Together with our airline customers, we handled over 2.4 million arriving, departing and transit passengers, and the combination of all of the on airport and off-airport businesses that support them contribute over 1.5% of the Gross State Product of the Northern Territory.  Moreover, we employ over 1600 people when including our airline customers.

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Workplace health and safety reform – how visitor management software can help

We have had a large increase in activity from New Zealand since the end of 2014. This increase can be directly linked to changes that are going to take place in 2015 connected to workplace health and safety.

Every day I am speaking with employees who are concerned about the new reforms coming towards the end of 2015. These companies are looking for ways to be more compliant. These companies are looking to provide the safest workplace.

The following information comes directly from the Ministry of business, innovation and employment website.

The Health and Safety Reform Bill has been introduced to Parliament, representing a major change to New Zealand’s health and safety system.

The Bill is part of ‘Working Safer: a blueprint for health and safety at work’ and reforms New Zealand’s health and safety system following the recommendations of the Independent Taskforce on Workplace Health and Safety.

Working Safer is aimed at reducing New Zealand’s workplace injury and death toll by 25 per cent by 2020. Leadership and action from businesses, workers and Government will be needed to achieve this goal.

The Health and Safety Reform Bill will create the new Health and Safety at Work Act, replacing the Health and Safety in Employment Act 1992.

The Health and Safety Reform Bill is currently before Parliament. The select committee considering the Bill is due to report back by 30 March 2015 and then the Bill will continue its progression through the parliamentary process. It is likely that the Bill will come into force in the second half of 2015.

There will be adequate time between when the Bill is passed and when it comes into force to make sure duty holders are aware of their responsibilities under the new law.

How do these changes impact Visitors that come to your business?

The working safer mantra is about reducing work-related fatalities and serious injury by 2020. This goal is all about saving lives and reducing serious injury that can ruin a persons life confining them to years of rehabilitation.

While the focus on the bill is about employees this bill also impacts any other person who is on your site including employees and contractors. The inquiries that started coming in at the end of 2014 and have continued strongly in 2015 are about safety of every person on site not just employees.

How can a Visitor Management System help?

A visitor management system can assist when a visitor first arrives taking the visitor through a light induction specific to your entrance to your building. For example a visitor may come through the reception area and complete a short lite induction where a contractor may go through a rear entrance and have to complete a more detailed induction.

Having your visitor, contractor complete and acknowledge and induction prior to coming onto your location gives you the ability to share health and safety information that must be read and electronically acknowledged as the person signs in.

Complaince checkup

Random Drug Testing (Kiosk View)

Could your company be more compliant?

Book in a visitor or visitor, contractor yet demonstration and we will walk you through how easy it is to make a big difference to your companies compliance.


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